Sales and Retention Agent

We are not currently hiring for this position.

Do you pride yourself on having strong communication skills? Are you motivated to be a top performer whenever possible? Do you have a passion for sales? If you answered yes, this is the job for you! For this position, you’ll be there to answer incoming calls regarding the purchasing of a popular in-vehicle service.

Your main tasks

  • Answering inbound calls with friendliness, attentiveness, and professionalism.
  • Explaining the features and benefits of the service to customers.
  • Enrolling new customers and upselling service plans.
  • Making account and plan changes for current customers.
  • Retaining customers calling to cancel their services.

Your qualifications

  • Fluent in English or are bilingual in French and English.
  • Able to work full time (40 hour/week) anytime throughout the campaign operation hours; Monday to Sunday, 7:00 AM to 12:00 AM (midnight).
  • Can complete a full time, eight weeklong (two months) training period in office.
  • Have worked in sales, retail, or call centers before; or have transferable experience from other industries.
  • Can learn how to use and operate multiple computer programs with ease.
  • Chances to continually improve your skills and knowledge through coaching sessions and further positional trainings.
  • Consider themselves to be problem-solvers, adaptable to changing situations and are motivated to be the best of the best!

Our exceptional conditions and advantages

  • A base salary of $16.00/hour for unilingual agents, and $17.00/hour for bilingual agents.
  • Opportunity to gain additional income through multiple bonus plans, without earning limits!
  • A full time, 40 hour/week schedule.
  • Chances to further improve your skills and knowledge through coaching sessions.
  • Group insurances (health, life and dental), use of Dialogue for online medical services.
  • Internal growth opportunities to advance to roles like trainer, coach, or team leader!

  • Temps plein
  • Télétravail
  • 40h/semaine
  • Bac en administration

Apply here!

Job application

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We look forward to working with you!

Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us!
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