Find your future career at VOXDATA’s call centres.

Training and coaching: at the heart of our company culture

At VOXDATA, every individual matters: you’re a customer service and communication professional, an upsell and cross-sell specialist. You empower the businesses we serve, providing an experience so enjoyable that their customers are eager to buy again and spread the word. That’s why we invest in your training and coaching, helping you become an accomplished customer experience expert. Because you make all the difference.

The unique benefits of working at a VOXDATA call centre

Class A buildings

Our beautiful Class A buildings are downtown landmarks located in the heart of the city and therefore close to all amenities and easily accessible by public transportation. Perfect for young, active professionals!

Referral bonus

We offer a bonus to all employees who refer a candidate, as long as that person remains employed for a minimum of 6 months. That’s a great incentive, especially since you’ll want to tell everyone about your amazing job!

Group insurance

Benefit from life, dental and extended health insurance, plus access to telehealth and an employee assistance program.

Competitive wages

Our wages are highly competitive. Want proof? A recent study showed that our employees’ earnings were higher than that of other call centres. That says it all.

Remote working

Many of our agents currently work full time from the comfort of their homes. If you rather work in our incredible offices or in hybrid mode, we can also make that happen!

Incentive programs, discounts and contests

In addition to our enviable referral program, our benefits include fun contests, bonuses based on quality of work and corporate discounts.

Advancement opportunities

Before we advertise a position outside of our organization, we offer it internally so that all our employees have the opportunity to further their careers.

Exceptional training

We can’t say it enough: training is our priority! Virtual and in-person courses, talent calibration sessions, call evaluations and more — we spare no effort to help you become a true communication expert.

Flexible schedule

Because we offer 24/7 outsourcing services to businesses 365 days a year, our employees get to choose from a variety of scheduling options. And remember: seniority means priority!

Why choose VOXDATA?

We could go on and on about this, but we’d rather let people familiar with our office culture and atmosphere speak for themselves! Here’s what our team members have to say:

Sandra

Training director

«VOXDATA places emphasis on professional growth and development. We look at people's strengths to offer them a position that really fits their abilities, unlike large corporations where employees have to adapt to specific roles.»

Adriana

Agent

«VOXDATA is such a unique workplace. Its positive and diverse environment, offices full of plants and windows and close-knit team all add to my desire to come to work every morning.»

Hamza

Agent

«What I like about VOXDATA is that you can choose the option that works best for you: in-office or telework. I chose to work remotely because it’s easier to balance my job, projects and personal life.»

Laurette

Receptionist

«I've been with VOXDATA since September 22, 1998! Let me tell you, there have been quite a few changes along the way, all in the interest of progress and improving people's lives. One thing hasn't changed, though: we’re always there for each other.»

Jillian

Talent acquisition specialist

«My journey clearly shows how anyone can advance their careers at VOXDATA! I started as an agent and was able to transition into HR within a year. My supervisors saw potential in me, and they allowed me to develop alongside them.»

Zakaria

Agent

«At VOXDATA, everyone is heard and on equal footing: as if we were one big family. Our supervisors and team leaders always leave their door open.»

Jessie

Team leader

«The most motivating thing about VOXDATA is the work atmosphere. We always encounter challenges, but we have the strength to face them together. Not to mention the engagement activities, theme days and birthday cakes!»