VOXDATA: providing some of the
most visionary outsourced contact centre services
in North America
An unrivalled partner for more than 25 years
From our multilingual customer contact center in Montreal, we have been protecting the brand image of the largest companies across Canada and the United States since 1995.
Thanks to our proven agility, extensive experience, state-of-the-art facilities and wide range of services, we act as a reliable extension of your organization.
VOXDATA’s high value-added services
Entrust your customer service and technical support to specially trained agents committed to upholding the same quality standards that define your reputation.
We handle processing of incoming emails and calls, live chat, community management on social media, technical support, crisis management, and more. Benefit from our tried-and-tested practices.
Fast track your retention, upsells and cross-sells by allowing us to manage your orders, appointment scheduling and exchanges for all your major projects.
We facilitate your clients’ buying process by providing them with an authentic, human and simplified experience that showcases your offer.
Digital transformation of interactions
Automate part or all aspects of your customer journey by entrusting us with the implementation of innovative solutions to manage omnichannel interactions.
You’ll reduce your expenses while drastically boosting productivity and employee engagement.
Our certifications: a pledge of quality
- ISO 9001:2015
- PCI DSS v3.2.1