Sales support: Maximize your results and lighten your team’s workload.

Increase cost effectiveness

A customer’s first shopping experience is always crucial. Is it easy for them to order products? Does the representative have detailed knowledge of products? Can they quickly speak to a representative or return a product?

Our agents are trained to facilitate this process and ensure a pleasant purchase experience from start to finish. As an extension of your sales department, they know exactly when and how to offer products, and which ones are a good fit.

Our sales support service can assist your team in 3 key areas

Sales and retention

01

Sales and retention

The agents assigned to your customer service department know when and how to offer new or complementary products and enhanced plans to your customers. They’re experts in retention and loyalty, as well as up-selling and cross-selling.

Order and return management

02

Order and return management

Let us handle all your orders, including returns. Our agents are trained to know your business and products inside and out, allowing them to provide stellar outsourced sales services. Your customers will never know the difference.

Appointment booking

03

Appointment booking

Save time by entrusting us with your appointment scheduling. Our team adapts to your needs and those of your industry, managing meetings on your behalf to simplify your logistics.

Our sales support service can assist your team in 3 key areas

01

Sales and retention

The agents assigned to your customer service department know when and how to offer new or complementary products and enhanced plans to your customers. They’re experts in retention and loyalty, as well as up-selling and cross-selling.
02

Order and return management

Let us handle all your orders, including returns. Our agents are trained to know your business and products inside and out, allowing them to provide stellar outsourced sales services. Your customers will never know the difference.
03

Appointment booking

Save time by entrusting us with your appointment scheduling. Our team adapts to your needs and those of your industry, managing meetings on your behalf to simplify your logistics.
Why choose VOXDATA
When our agents lend you a hand with your sales, you have the peace of mind to focus on other key aspects of your business. Plus, you’ll reap many other benefits by outsourcing your sales solutions to VOXDATA.

Accessible data for business intelligence

Our industry-leading systems allow us to collect and store information crucial to your sales predictions, when needed. Purchase histories, customer profiles and call records can be collected and centralized to accurately guide your sales teams and future programs.

Extensive experience in program launches

We’ve successfully managed over 200 program launches for major companies, some of which have been with us for over 25 years! Our expertise includes technical support, interaction management, loyalty and retention programs, customer service, cross-selling and up-selling.

Multilingual customer service 100% based in North America

We offer sales support in several languages to ensure a process tailored to a varied clientele. From our customer contact center located in Montreal, our agents maximize the profitability of some of the largest companies in Canada and the United States.

Sales services available 24/7, 365 days a year

Our agents can work around the clock to sell your products and manage your orders, anywhere in the world. Regardless of your hours of operation and location, we’re there to support your sales and find solutions for your customers.

Rigorous training Highly skilled employees

We have a very high employee retention rate, and you benefit from our employees’ satisfaction!

Agents assigned to your account are thoroughly trained to the point of knowing your company’s programs and products inside and out. What’s more, our coaching is conducted by highly trained and certified specialists with years of experience in the field.

Choose reliable, efficient and cost-effective sales support
Which part of your sales process would you like us to handle? Let’s discuss how we can help you achieve your goals.
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