Sales support: Maximize your results and lighten your team’s workload.
Increase cost effectiveness
A customer’s first shopping experience is always crucial. Is it easy for them to order products? Does the representative have detailed knowledge of products? Can they quickly speak to a representative or return a product?
Our agents are trained to facilitate this process and ensure a pleasant purchase experience from start to finish. As an extension of your sales department, they know exactly when and how to offer products, and which ones are a good fit.
Our sales support service can assist your team in 3 key areas
Sales and retention
01
Sales and retention
The agents assigned to your customer service department know when and how to offer new or complementary products and enhanced plans to your customers. They’re experts in retention and loyalty, as well as up-selling and cross-selling.
Order and return management
02
Order and return management
Let us handle all your orders, including returns. Our agents are trained to know your business and products inside and out, allowing them to provide stellar outsourced sales services. Your customers will never know the difference.
Appointment booking
03
Appointment booking
Save time by entrusting us with your appointment scheduling. Our team adapts to your needs and those of your industry, managing meetings on your behalf to simplify your logistics.
Our sales support service can assist your team in 3 key areas
Sales and retention
Order and return management
Appointment booking
Accessible data for business intelligence
Extensive experience in program launches
Multilingual customer service 100% based in North America
Sales services available 24/7, 365 days a year
Rigorous training Highly skilled employees
We have a very high employee retention rate, and you benefit from our employees’ satisfaction!
Agents assigned to your account are thoroughly trained to the point of knowing your company’s programs and products inside and out. What’s more, our coaching is conducted by highly trained and certified specialists with years of experience in the field.