VOXDATA: Superior added-value services of our customer contact centre

Take your customer experience (CX) to the next level

At VOXDATA, everything is designed to ensure that your company can offer the best possible service to your clients, regardless of your industry sector.

Whether you need help answering questions about your products or managing your orders following a new program launch, we’re here to make your life easier. We can even implement processing solutions that allow your customers to be more autonomous. We can support you in the digital transformation of your customer experience (CX). Our first-rate services simplify your business operations all while upholding your standards.

Customer service and technical support

Entrust your customer service and technical support to specially trained agents committed to upholding the same quality standards that define your reputation.

Marketing support

Fast track your retention rate, upsells and cross-sells by allowing us to manage your orders, exchanges and appointment scheduling for all your major projects.

Digital transformation of interactions

Automate part or all aspects of your customer journey by trusting us with the implementation of innovative solutions to process omnichannel interactions.

Rigorous training Highly skilled employees

We are recognized in the industry for our high employee retention rate, and you will directly benefit from our employees’ satisfaction!

Agents assigned to your account are thoroughly trained on your products and services to the point of knowing your offerings and company inside out. What’s more, our coaching is conducted by highly trained and certified specialists with years of experience in the field.

Let us take care of your customer interactions
Since outsourcing needs aren’t universal, we leverage our experience and expertise to deliver outsourcing solutions that are 100% adapted to your business, regardless of your industry.
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