The faces of VOXDATA
VOXDATA is a team of over 700 employees that has grown continuously over the years.
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France Couture President-Founder
France Couture has a degree from Hautes Etudes Commerciales (H.E.C) and over 20 years of experience working in the call centre industry.
She received the H.E.C. Relève d’Excellence Award in the Business Creation category in 1997, and sits on a number of boards of directors, including
- AMR (formerly SQMD, Société Québécoise du Marketing Direct)
- ACM (formerly ACMD), the Quebec branch of the Canadian Marketing Association (CMA)
- Dimension Clientèle
She is also a past member of the CMA executive committee.
Have a project to discuss with France?
Contact her by phone at : 514.871.1920
or by email -
Jason Drum Executive Vice President, minority shareholder
Profile: Master’s degree in analytical chemistry, 17 years experience in the call centre industry
Jason Drum’s main focus is ensuring the quality of services VOXDATA provides its clients with a constant eye to client ROI and profitability.
He joined our team in 1997 and was promoted to executive vice president in 2006.
Have a project to discuss with Jason?
Contact him by phone at : 514 871-1920
or by email -
Jennifer Mcleod Vice President, Business Development
Profile: MBA, Canadian School of Management and Hon. BA in Criminology and Sociology
Jennifer Mcleod strives to forge new partnerships with clients seeking effective and innovative call centre solutions.
She has held her current position since 2009. Prior to joining us, she had a similar role with CEAD fm, a communications platform developed for call centres and other sectors.
Have a project to discuss with Jennifer?
Contact her by phone at : 416 224-8482
or by email -
Michel Oligny Vice President, Operations
Profile: Management studies, 30 years of experience in the call centre sector.
Since joining the team in 2004, Michel Oligny has been instrumental to the growth and success of VOXDATA. He quickly became our expert on good customer call centre practices.
Have a project to discuss with Michel?
Contact him by phone at : 514.871.1920
or by email -
Yves St-Amand Vice President, Finance
Profile: Master’s degree in taxation, some 25 years of experience in the field of finance. Auditor for VOXDATA since 1995, Yves St-Amand agreed to take on the role of vice president of finance in 2007.
His role is to oversee cash flow, investor relations, taxes, information systems, and internal audits for the company.
Have a project to discuss with Yves?
Contact him by phone at : 514.871.1920
or by email -
Lise Racicot Vice-President Client Experience
With 20 years experience in the field of customer service in the tourism industry and 11 years of experience in call centers, Lise Racicot brings wealth of experience in her role of Vice-President Client Experience.
Ms. Racicot's main task will be to develop relations between VOXDATA and its employees at all levels in order to ensure they have the necessary tools to maintain the highest standards in the client experience area.
Ms Racicot was on our team from 1999 to 2005 and has returned in 2009 for this newly created position.
Have a project to discuss with Lise ?
Contact her by phone at : 514 871-1920
or by email