We are not currently hiring for this position.
Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.
Ready to join one of the leading call centers in Montreal?! VOXDATA is waiting for you!
Do you pride yourself on having strong communication skills? Are you motivated to be a top performer whenever possible? Do you have a passion for sales? If you answered yes, this is the job for you! For this position, you’ll be there to answer incoming calls regarding the purchasing of a popular in-vehicle service. (No prior knowledge of cars is necessary!)
Your main tasks
This position is involving customers using an in-vehicle service, answering sales-related inbound calls. Your specific tasks will include:
- Answering inbound calls with a high level of professionalism and accuracy.
- Assisting customers with making changes to service plans and answering billing inquiries.
- Retaining customers calling to cancel or reduce services.
- Offer information relating to what the service includes, its use, and its benefits to customers.
- Upselling related features included in the service.
Your qualifications
What do we think makes someone a great candidate?! We’re looking for people who:
- Speak English fluently or are bilingual in French and English.
- Have the availability to work 40 hours/week anytime throughout the operational days and hours of Monday to Sunday, between 7:00 AM to 12:00 AM (midnight). *Please note this is a permanent, full-time position, therefore, we are most interested in candidates who can remain at 40 hours/week.
- Have worked in sales, retail, or call centers before; or have translatable experience from other industries.
- Can learn how to use and operate multiple computer programs with ease.
- Consider themselves to be problem-solvers, adaptable to changing situations and are motivated to be the best of the best!
Our exceptional conditions and advantages
The base salary for this position is $16/hour for English-only candidates, and $17/hour for bilingual candidates. There are opportunities to earn bonuses, an average of $400 to $600/month, which could be exceeded.
Here’s a few reasons why it’s great to work at VOXDATA:
- Extra benefits such as bonus plans included into our positions, additional bonuses for top performers (like gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to $500 per person!
- A newly improved employee perk program, offering discounts to use at local attractions and other services!
- Monthly office events and competitions that offer prizes, holiday parties, and staff recognition events!
- Internal growth opportunities that are open to everyone – with roles like team leader, coach, trainer, mentor, and even administrative positions; we pride ourselves on always looking to the staff we already have with us to promote when the occasion arises!
- A variety of position types, ranging from customer service, sales, and technical support, with English-only or bilingual roles and ranging scheduling options – we want to highlight your unique skillset in a position that is best suited to you!
- An easily accessible and coveted office location in the heart of Downtown Montreal, and the option to work from home with our hybrid roles!
- A diverse, supportive, and encouraging work environment; our goal is to help our agents shine and succeed to their fullest potential!
- The chance to grow and develop your skills through team meetings, individual coaching sessions, and performance reviews; all designed to help you further strengthen your abilities and become a master at your job!
Submit an application now to get the hiring process started and see for yourself why its great to be a VOXDATA agent!
- Temps plein
- Télétravail
- 40h/semaine
- Bac en administration
Apply here!
We look forward to working with you!
